FAQ

Our product pricing is determined through a comprehensive evaluation based on the detailed information you provide. To ensure an accurate and timely quotation, please include the following details:

• Product Specifications:
  Dimensions, materials, surface treatment, tolerance requirements, and any other technical specifications.

• Order Quantity:
  Pricing is quantity-dependent; larger volumes typically receive more favorable rates.

• Customization Requirements:
  Special functions, design modifications, software development, or any bespoke requests will be factored into the quotation.

• Packaging & Shipping Terms:
  Specify packaging preferences (e.g., bulk, individual, or special packaging), shipping method (e.g., sea, air, courier), and delivery terms (e.g., FOB, EXW, CIF), as these may affect overall cost.

To ensure the most accurate pricing, please provide all the above details. Product drawings or samples are also highly recommended for reference.

For first-time customers, Forsa requires 100% payment in advance via (T/T) upon order confirmation. For regular or long-term partners, our standard payment terms are as follows:

• Deposit: 50% deposit upon order confirmation.

• Balance: Remaining 50% to be paid before shipment, or according to specific milestones mutually agreed upon (e.g., after product acceptance).

Tailored payment terms can be arranged depending on the nature of the cooperation. Please contact your sales representative for more information.

Yes. If your project involves custom design (ODM) or requires the development of new tooling (OEM/ODM), additional charges will apply. These may include, but are not limited to:

• Tooling and mold fabrication costs
• Development of jigs, fixtures, and inspection tools
• Setup of dedicated production equipment
• Initial prototyping and testing costs

All related fees must be paid 100% in advance prior to project initiation. Detailed cost breakdowns will be clearly presented during the quotation and proposal phases.

For further assistance, we are happy to provide additional clarification or schedule a meeting for a detailed discussion.

Our Minimum Order Quantity (MOQ) varies depending on the product's specifications, structural complexity, and assembly processes. Key factors we consider include mold development, component procurement, and assembly procedures. MOQ will be evaluated individually for each product, and specific recommendations will be provided accordingly. For specific requirements, please feel free to contact our sales team for further discussion.

Upon order confirmation and final approval of design drawings, our standard production lead time is approximately 45-60 business days (excluding national holidays and weekends). The actual lead time may be adjusted based on the current material supply situation. We will provide you with a detailed schedule upon order confirmation.

Forsa maintains stable and flexible production capabilities, with monthly and annual capacities varying by product type and assembly process. To provide accurate figures, we recommend you first provide specific product items and estimated order quantities. This will enable us to assess our maximum output capacity and plan production accordingly.

Yes, we have the capability to handle high-volume and rush orders through a project-based management approach tailored to special customer requirements. For urgent orders, given that some materials involve complex production processes and require necessary manufacturing time, we recommend clients provide a demand forecast. This allows us to pre-stock relevant safety inventory, thereby significantly reducing lead times.