Professional OEM/ODM Shock Absorbers Manufacturer

Yes, we provide comprehensive warranty coverage for all OEM/ODM products to protect your investment and ensure long-term satisfaction:

• Warranty Coverage:
  Our warranty covers manufacturing defects and material issues related to the product itself. Each product is labeled with a production batch number, which serves as the reference for warranty validation.

• Warranty Period:
  All products are covered by a 2-year (24-month) warranty from the date of shipment.

• Claim Process:
  In the event of a claim within the warranty period, we follow our internal Quality Incident Handling Procedure to promptly investigate and address the issue. The product will undergo professional inspection to determine the root cause and responsibility.

• Cost Responsibility:
  If the issue is determined to be unrelated to our manufacturing process—such as improper installation, abnormal use, unauthorized modifications, external damage, or use beyond design specifications—the customer will be responsible for any related costs, including but not limited to shipping, inspection, and handling fees. This policy ensures a fair and transparent approach for all parties.

We firmly believe that strict quality control and comprehensive testing are the foundation of delivering exceptional products. Should you have any further questions regarding our quality management system or wish to explore specific details, please feel free to contact us at any time.

Yes, Forsa offers both OEM (Original Equipment Manufacturing) and ODM (Original Design Manufacturing) services.

• OEM:
  Clients provide detailed design drawings or physical samples. We follow the provided specifications for production, including sample confirmation, material sourcing, prototyping, and mass production.

• ODM:
  Clients share their product requirements, functional expectations, and performance criteria. We take charge of the entire process—from concept design and engineering development to testing and manufacturing. This includes product planning, design, prototyping, verification, and mass production.

Our company is committed to delivering products of the highest quality through a comprehensive and systematic quality control process that spans the entire production cycle:

• Incoming Quality Control (IQC):
  At the forefront of our manufacturing process, we conduct rigorous inspections on all incoming raw materials and components. This includes dimensional measurement, hardness checks, surface treatment evaluations, and material certification to ensure compliance with design and regulatory specifications. By addressing quality from the source, we eliminate potential issues at the outset.

• In-Process Quality Control (IPQC):
  During the production process, we implement multiple critical control points to monitor and inspect semi-finished products in real-time. Through first article inspection and regular in-line inspections, we ensure the stability of production parameters, correct assembly procedures, and consistent product quality. Any anomalies are addressed immediately to maintain process integrity.

• Final Quality Control (FQC):
  Upon completion of assembly, we conduct a thorough inspection of the finished products. This includes functional testing, appearance checks, and performance parameter verification to ensure every unit fully complies with design specifications and customer expectations before moving to the packaging stage.

• Outgoing Quality Control (OQC):
  Prior to shipment, we perform a final sampling inspection to verify product quantity, packaging integrity, labeling accuracy, and documentation correctness. This final safeguard ensures only the best products reach our customers.